Customer Support
Context Help
If you lose your way inside our web hosting Control Panel, the first thing you should do is push the Help button, which is present on each page. A popup will open. It includes exhaustive info about all the operations that you can carry out on that particular page. Each context menu opens on the very same page so that you can quickly get back to your work.
Video Tutorials
We have a wide selection of instructional video clips illustrating how to use our web hosting Control Panel. They're made for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can quickly find their way around our Control Panel by merely watching our step-by-step educational videos.
F.A.Q.
If you can't find the solution you are looking for, check out our comprehensive FAQ section, which contains questions asked by real users and offers real solutions. We periodically update our FAQ database with new questions & answers in order to encompass all the innovations and new additions to our system.
Ticketing System
If you still can't discover the answer you searching for in the FAQ section either, you can touch base with our excellent team of tech support engineers available 24x7 and eager to assist you with any problem. Each support ticket you submit will be responded to in less than 1 hour (the average support ticket response time being approximately 20 minutes), so you will not have to wait a long time to get your question answered.